Cancellation policy

Pre-Orders When you pre-order an upcoming release from Dusty Crates, you are reserving a copy that will be held for you when it arrives in store. Payment is only required once the record has arrived and is ready to ship to you.

Commitment to Pre-Orders When you place a pre-order, we reserve stock specifically for you. We kindly ask that you follow through with your pre-order when the item arrives, as this helps us manage our inventory and ensure we can continue offering pre-orders to our customers. We appreciate your commitment!